Effective Date: April 30, 2025
Website: https://vacationhobby.com
Company: VacationHobby (“we”, “our”, “us”)

At VacationHobby, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our website and services. By accessing or using our platform, you agree to this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Information You Provide Directly

• Registration details (name, email, phone number, password)

• Identity verification details via Veriff (government ID, facial scan, etc.)

• Payment information (processed via Stripe)

• Listings and rental details (images, descriptions, location, pricing)

• Messages exchanged on the platform

b. Automatically Collected Information

• Device and browser information

• IP address

• Cookies and similar technologies (see Cookie Policy)

• Access times and referring websites

2. How We Use Your Information

We use your data for the following purposes:

• To verify your identity using Veriff

• To confirm your phone number using Twilio A2P-compliant messaging

• To process secure payments through Stripe

• To allow listing and booking of rentals

• To send important account-related SMS and email notifications

• To send promotional and marketing communications (only if you opt-in)

• To prevent fraud, protect our users, and resolve disputes

• To comply with legal and regulatory obligations

3. Communication Consent

By signing up, you consent to receive communications from us via:

• SMS (via Twilio)

• Email (for transactional and marketing purposes)

You may opt out of marketing messages anytime via account settings or unsubscribe links. However, transactional communications such as booking confirmations, disputes, or security notifications cannot be opted out of.

4. Sharing Your Information

We do not sell your personal information. We only share your data in the following situations:

• With service providers like Veriff (for identity verification), Twilio (for SMS), Stripe (for payments)

• In case of a dispute, verified legal information may be shared with relevant parties

• If required by law, legal process, or government request

5. Data Retention

We retain your data as long as necessary to:

• Provide services

• Comply with legal obligations

• Resolve disputes and enforce agreements

You may delete your account at any time, and your data will be permanently removed except where legally required to retain it.

6. Your Rights

Depending on your location, you may have the right to:

• Access your data

• Correct inaccurate information

• Delete your data

• Opt-out of marketing communications

To exercise any of these rights, contact us at: support@vacationhobby.com

7. Data Security

We implement industry-standard security practices to protect your information. This includes:

• Encrypted connections (SSL)

• Two-factor authentication

• Secure payment gateways (Stripe)

However, no system is 100% secure. You share information at your own risk.

8. Children’s Privacy

Our services are not intended for anyone under the age of 18. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this policy occasionally. Any changes will be posted on this page with a revised effective date. Your continued use of the service means you accept the updated policy.

10. Contact Us

If you have questions or concerns about this policy, contact:

📧 Email: support@vacationhobby.com
🌐 Website: https://vacationhobby.com

Cookie Policy

This Cookie Policy explains how VacationHobby uses cookies and similar technologies to recognize you when you visit our site and how you can manage them.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites remember your preferences and improve your user experience.

Types of Cookies We Use

• Essential Cookies: Required for core functionality like user login and secure transactions.

• Performance Cookies: Help us understand how users interact with the site (e.g., Google Analytics).

• Functional Cookies: Remember your preferences (language, settings).

• Marketing Cookies: Track activity for advertising purposes (used only with your opt-in).

Managing Your Cookies

You can control cookies through:

• Your browser settings (e.g., Chrome, Firefox)

• The cookie consent banner on your first visit to our site

Note: Disabling cookies may affect site functionality.

Third-Party Cookies

We may allow trusted third parties to place cookies for analytics, marketing, or embedded features (e.g., YouTube video players, Twilio integrations).